Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Order & Delivery Policy

We offer complimentary shipping within the GCC for all purchases.

Abra Jewellery is not responsible for custom fees and taxes incurred by the country that we are shipping to. These are payable by the recipient upon delivery. Orders within the United Arab Emirates will display a 5% VAT charge, which is payable upon check out.

All packages sent are insured. Once an order has shipped, you will receive the tracking information to track the progress of your shipment. We aim to process and ship items in stock within 1 business day. Processing time for out-of-stock items may vary depending on production time and item availability. If we are out of stock on an item that you have purchased, you will be notified by an Abra Jewellery representative. Please note that once an order has been placed, you will have 2 hours to make any modifications to the order, including cancellations.

Estimated delivery times:

UAE: 1 - 3 business days

GCC: 2 - 4 business days

Rest of the world: 7-10 business days

If you need any help choosing a different size, diameter, color or length, or if you would like to create a custom order, you can contact our Customer Service Team at or call us at +971 50 653 9395 prior to your order.

Shipping rates will be calculated at checkout. If your shipping location is unavailable, please contact our Customer Service Team at


Return & Exchange Policy

You may return or exchange your Abra Jewellery item within 7 days of delivery in a new and unused state, in perfect condition, with all protective materials in place, tags and stickers attached to it. Please note that customers are responsible for the item until it is received at Abra Jewellery offices. Abra Jewellery is not responsible for return costs. Orders that are returned due to non-payment of custom fees and taxes are not eligible for refunds or exchanges.

We recommend that you send your return or exchange item to us by registered mail. We are not responsible if the item is lost on delivery.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you on the approval or rejection of your refund. If you are approved, then your refund will be processed, and a refund will automatically be applied to your credit card or original method of payment, within a certain amount of days. Our team will inform you in detail about the process.

Custom orders are not eligible for refund/exchange.

Abra Jewellery will not accept any returns if the product shows signs of use or if it is altered from its original condition in any way.

Discounted products are not accepted for returns or exchanges.